If you and your friend have been holding on to Snapstreak for a while, probably months or even years, then there can be nothing worse than losing it. Could be that you forgot about it, got busy with something else, or Snapchat’s server just gave out on you. But don’t panic, there are still a few ways to restore it and in this read, we’ll show you exactly how you can restore your Snapchat streak.
Understanding Snapstreaks on Snapchat
A Snapstreak is a fun feature on Snapchat that indicates how many consecutive days you and a friend have exchanged Snaps. This streak begins when both users send each other a Snap within 24 hours for three consecutive days, which is then marked by a fire emoji. It's important to understand that maintaining a Snapstreak requires effort from both parties; if one person fails to send a Snap within the 24-hour period, the streak is at risk.
If one of you forgets to send a Snap, an hourglass emoji will appear next to the chat, signaling that the streak is about to end. To keep the streak alive, both users need to send Snaps to each other before the hourglass runs out. Missing this opportunity means losing the streak along with the dedication you both have put into it.
Steps to Recover a Lost Snapstreak
Now that you know what a Snapstreak is and how easily it can be lost, let’s explore how to recover it if you find yourself in this unfortunate situation. There are two primary methods to restore your Snapstreak: using the Snapstreak Restore option and contacting Snapchat Support.
Using the Snapstreak Restore Feature
Snapchat offers every user a free Snapstreak Restore option, which allows you to recover your lost streak with a specific friend. This feature is available for 24 hours after the streak is lost. To utilize it, follow these simple steps:
- Open the Snapchat app and navigate to the Chat tab.
- Tap on the Restore option next to your friend's chat or within their profile page.
- Confirm by tapping on Restore again in the prompt.
After using your first free restore, subsequent restores will cost you 99 cents each. However, if you are a Snapchat+ subscriber, you can enjoy three free restores each month!
Contacting Snapchat Support for Help
If you miss the 24-hour window to use the Snapstreak Restore option, fear not! You can still attempt to recover your lost streak by contacting Snapchat Support. Here’s how to do it:
- Tap on your Bitmoji avatar at the top left of the screen.
- Click on the cogwheel icon at the top right to access Settings.
- Scroll to the “Support” section and select I Need Help.
- Choose the option I lost my Snapstreak.
- Follow the prompts to fill out the support form and submit it.
Once you submit your request, the Snapchat team will review it and may restore your streak if they find your account in good standing.
Tips to Maintain Your Snapstreak
To avoid losing your Snapstreak in the future, here are some helpful tips:
- Set Reminders: Use your phone's reminder app to alert you to send a Snap to your friend.
- Communicate: Keep in touch with your friend about sending Snaps, especially if you know you might be busy.
- Check Streak Status: Regularly check the Snapstreak timer to ensure you’re sending Snaps on time.
By implementing these strategies, you can keep your Snapstreak alive and enjoy the fun of connecting with your friends through this unique feature.
Final Thoughts
Restoring a lost Snapstreak can be a straightforward process if you act quickly. Whether you utilize the Snapstreak Restore feature or reach out to Snapchat Support, both options provide a chance to reclaim your streak. However, the best approach is to actively maintain your Snapstreak by regularly sending Snaps and communicating with your friends. If you’ve successfully restored your Snapstreak, share your experience with others and help them out too!
Good luck with your Snapstreaks, and don't hesitate to let us know in the comments if you’ve managed to recover yours!
Frequently Asked Questions
Is Snapstreak Limited to 24 Hours?
Yes, Snapstreaks are limited to a 24-hour window. Sending text messages in the chat does not keep the streak alive. You need to send (as well as receive) Snaps within the 24-hour window to keep your Snapstreak going on Snapchat.
What Does the Hourglass Emoji Mean on Snapchat?
The hourglass emoji next to the fire emoji indicates that you are about to lose a Snapstreak with someone. You must send them a photo or video right away to keep your Snapchat streak alive.
Can One Person Keep a Snapstreak Alive?
No, one person cannot keep a Snapstreak alive. Both parties need to send a Snap (photo or video) to each other at least once within a 24-hour window to keep the streak alive on Snapchat.
How Long Does It Take to Restore a Snapstreak?
Typically, once you file a request to restore a Snapstreak, the Snapchat team takes around 24 hours to reply and inform you whether you will get back your streak or not.